The player from Austria is complaining that the slots aren't working properly and she cannot withdraw her balance. . Hello, i played this casino This complaint has been reopened as per Spintropolis Casino request and AskGamblers Complaints [HOST] Casino. Im looking forward to get some help. i cant get why they deny my funds AFTER i played with the loyalty money. It shows that she played out all of her. there are absolutly two different balances.